Are you kidding me?!
We have very simple terms and conditions here at clockpartners.com: Once a purchase has been made, we do not give a refund. All sales are final. We simply do not have any way to determine whether or not a user has copied, printed, or otherwise used the .pdf that was purchased. So we are honestly and transparently stating up front that WE DO NOT GIVE REFUNDS. Period.
IF this is not acceptable, then please do not purchase a set of partner charts from us. Feel free to download the blank charts and make your own. We thank you for visiting and hope you change your mind to come back again someday.
IF this IS acceptable then please also know this: We will do all we can to insure that you receive what you purchase. If you purchase a clock partner chart from us and do not receive it or there is some problem with it, we will figure out what/why and remedy that as soon as we possibly can. We will re-create your chart, verify it manually, and personally email it to you if that is what we must do to provide you with the chart you ordered. Our goal is for you to be pleased with your purchase.